Medical and Health Care

How can health care law protect you?
Requires insurance plans to cover people with pre-existing health conditions, including pregnancy, without charging more

Provides free preventive care

Gives young adults more coverage options

Ends lifetime and yearly dollar limits on coverage of essential health benefits

Helps you understand the coverage you’re getting

Holds insurance companies accountable for rate increases

Makes it illegal for health insurance companies to cancel your health insurance just because you get sick

Protects your choice of doctors

Protects you from employer retaliationhttps://www.healthcare.gov/health-care-law-protections/rights-and-protections/




Medicare/Medicaid Benefits – Extra Help Program Income and Asset Limits 2020
If you have Medicare only
Income limitAsset limitProgramCopayments
Below $1,615 ($2,175 for couples) per month in 20201 ∙ And your income and/or assets are above Full Extra Help limitsUp to $14,610 ($29,160 for couples) in 20202 ∙ And your income and/or assets are above Full Extra Help limitsPartial Extra Help Premium depends on your income $89 deductible or the plan’s standard deductible, whichever is cheaper15% coinsurance or the plan copay, whichever is less After $6,350 in out-of-pocket drug costs, you pay $3.60/generic and $8.95/brand-name or 5% of the drug cost, whichever is greater
Up to $1,456 ($1,960 for couples) per month in 2020*Up to $9,360 ($14,800 for couples) in 2020**Full Extra Help $0 premium and deductible***$3.60 generic copay $8.95 brand-name copay No copay after $6,350 in out-of-pocket drug costs
If you have Medicare and Medicaid and/or a Medicare Savings Program
Enrolled inIncome limitProgramCopayments
Medicaid and/or a Medicare Savings ProgramAbove $1,083 ($1,457 for couples) per month in 2020*Full Extra Help $0 premium and deductible**$3.60 generic copay $8.95 brand-name copay No copay after $6,350 in out-of-pocket drug costs
MedicaidUp to $1,083 ($1,457 for couples) per month in 2020*Full Extra Help $0 premium and deductible***$1.30 generic copay $3.90 brand-name copay No copay after $6,350 in out-of-pocket drug costs
Note: Income and asset limits on this chart are rounded to the nearest whole dollar. There’s also a $20 income disregard (factored into the income limits above) that the Social Security Administration automatically subtracts from your monthly unearned income. *Income limits are based on the Federal Poverty Level (FPL), which changes every year in February or March. Limits are higher for each additional relative living with you for whom you are responsible. **Asset limits include $1,500 per person for burial expenses. ***You pay no premium if you have Full Extra Help and a basic Part D drug plan with a premium at or below the Extra Help premium limit for your area.
© 2020 Medicare Rights Center              Helpline: 800-333-4114                www.medicareinteractive.org



What are your rights as a nursing home resident and how can you file a complaint?

Your rights:

  • Be free from discrimination

  • Be free from abuse and neglect

  • Exercise your rights as a U.S. citizen

  • Have your representative notified

  • Get proper medical care

  • Be treated with respect

  • Be free from restraints

  • Have protections against involuntary transfer or discharge

  • Participate in activities

  • Spend time with visitors

  • Form or participate in resident groups

  • Manage your money

  • Get information on services and fees

  • Get proper privacy, property, and living arrangements

  • Make complaints

How do I file a complaint?

You may file a complaint with your State Survey Agency in a number of ways including mail, telephone, fax, on-line, or in person. The State Survey Agency is responsible for regulating all the nursing homes in the state. See online complaint forms below.


State Website

Phone and fax numbers

File a complaint electronically

Alabama- Opens in a new window

Phone: (800) 356-9596

Fax: (256) 536-2084

File a complaint with Alabama- Opens in a new window

Alaska- Opens in a new window

Phone: (800) 478-9996 (outside Anchorage), 907-334-2483 – to file complaint

Fax: (907) 334-2682

File a complaint with Alaska- Opens in a new window

Arizona- Opens in a new window

Phone: (602) 324-2690

Fax: (602) 364-0993

File a complaint with Arizona- Opens in a new window

Arkansas- Opens in a new window

Phone: (800) 582-4887

Fax: (501) 682-8540

File a complaint with Arkansas- Opens in a new window

California- Opens in a new window

Phone: (800) 236-9747; (916) 552-8700

Fax: (916) 263-5840

File a complaint with California- Opens in a new window

Colorado- Opens in a new window

Phone: (800) 886-7689, ext 2442

Fax: (303) 753-6214

File a complaint with Colorado- Opens in a new window

Connecticut- Opens in a new window

Phone: (860) 509-7400

Fax: (860) 509-7538

File a complaint with Connecticut- Opens in a new window

Delaware- Opens in a new window

Phone: (877) 453-0012

(800) 223-9074

Fax: (877) 264-8516

File a complaint with Delaware- Opens in a new window

Florida- Opens in a new window

Phone: (888) 419-3456

Fax: (850) 488-6094

File a complaint with Florida- Opens in a new window

Georgia- Opens in a new window

Phone: 800-436-7442

1-800-878-6442 – complaint #

(404) 657-8935

File a complaint with Georgia- Opens in a new window

Guam- Opens in a new window

Phone: (671) 735-7415

Fax: (671) 735-7416

Not available

Hawaii- Opens in a new window

Phone: (808)-586-4400

Phone: (808) 692-7420 – number to log complaint

Fax: (808) 692-7447

File a complaint with Hawaii- Opens in a new window

Idaho- Opens in a new window

Phone: (208) 334-6626

Fax: (208) 364-1888

File a complaint with Idaho- Opens in a new window

Illinois- Opens in a new window

Phone: (800) 252-4343;

Fax: (217) 524-8885

File a complaint with Illinois- Opens in a new window

Indiana- Opens in a new window

Phone: (800) 246-8909

(317) 233-7494

File a complaint with Indiana- Opens in a new window

Iowa- Opens in a new window

Phone: (877) 686-0027

Fax: (515) 281-7106

File a complaint with Iowa- Opens in a new window

Kansas- Opens in a new window

Phone: (800) 842-0078; (785) 296-4986

Fax: (785) 296-4986

File a complaint with Kansas- Opens in a new window

Kentucky- Opens in a new window

Phone: (502) 564-7963; (877) 597-2331

Fax: (502) 564-6546

Phone: 800-372-2991- number to log complaint

File a complaint with Kentucky- Opens in a new window

Louisiana- Opens in a new window

Phone: (888) 810-1819

Fax: (225) 342-5292

File a complaint with Louisiana- Opens in a new window

Maine- Opens in a new window

Phone: (800) 791-4080

Phone: 800-383-2441 – number to log complaint

Fax: (207) 287-9307

File a complaint with Maine- Opens in a new window

Maryland- Opens in a new window

Phone: (877) 402-8219; (877) 402-8218

Fax: (410) 402-8234

File a complaint with Maryland- Opens in a new window

Massachusetts

Phone: (617) 753-8150; (800) 462-5540

Fax: (617) 753-8165

File a complaint with Massachusetts- Opens in a new window

Michigan- Opens in a new window

Phone: (800) 882-6006; (517) 241-3740

Fax: (517) 335-7167

File a complaint with Michigan- Opens in a new window

Minnesota- Opens in a new window

Phone: 651-201-4200

Fax: (651) 281-9796

File a complaint with Minnesota- Opens in a new window

Mississippi- Opens in a new window

Phone: (800) 227-7308

Fax: (601) 364-5055

File a complaint with Mississippi- Opens in a new window

Missouri- Opens in a new window

Phone: (800) 392-0210 – # for complaints

TDD: 800-735-2966; 866-735-2460

Fax: (573) 526-3621

File a complaint with Missouri- Opens in a new window

Montana- Opens in a new window

Phone: (800) 551-3191

Phone: (406) 444-2099 – number to log complaint

Fax: (406) 444-3456

File a complaint with Montana- Opens in a new window

Nebraska- Opens in a new window

Phone: (402) 471-0316

Fax: (402) 471-1679

File a complaint with Nebraska- Opens in a new window

Nevada- Opens in a new window

Phone: (775) 684-4200

Phone: (702) 668-3250

# to log complaint

Fax: (702) 486-6520

File a complaint with Nevada- Opens in a new window

New Hampshire- Opens in a new window

Phone: (800) 852-3345; (603) 271-9499; or (603) 271-9039 – # for complaints

File a complaint with New Hampshire- Opens in a new window

New Jersey

Phone: (877) 582-6995

(800) 792-9770 – # for complaints

File a complaint with New Jersey- Opens in a new window

New Mexico- Opens in a new window

Phone: (800) 432-2080

(800) 752-8649 – # for complaints

Fax: (888) 576-0012

File a complaint with New Mexico- Opens in a new window

New York- Opens in a new window

Phone: (518) 408-5372

Phone: (888) 201-4563 – # for complaints

Fax: (518) 408-1157

File a complaint with New York- Opens in a new window

North Carolina- Opens in a new window

Phone: 800-624-3004

Phone: (800) 662-7030

Fax: (919) 715-7724

File a complaint with North Carolina- Opens in a new window

North Dakota- Opens in a new window

Phone: (855) 462-5465; (701) 328-2352

Fax: (701) 328-1890

File a complaint with North Dakota- Opens in a new window

Ohio- Opens in a new window

Phone: (614) 466-3543

(800) 342-0553- # for complaints

Fax: (614) 564-2422

File a complaint with Ohio- Opens in a new window

Oklahoma- Opens in a new window

Phone: (800) 522-0203; (405) 271-6868; (800) 747-8419 – # for complaints

Fax: (866) 239-7553

File a complaint with Oklahoma- Opens in a new window

Oregon- Opens in a new window

Phone: (503) 945-5600; (877) 280-4555 – # for complaints

Fax: (888) 550-6788

File a complaint with Oregon- Opens in a new window

Pennsylvania- Opens in a new window

Phone: (800) 254-5164; (717) 772-2163

Fax: (717) 772-2163

File a complaint with Pennsylvania- Opens in a new window

Puerto Rico- Opens in a new window

Phone: (787) 765-2929

(800) 254-5164 – # for complaints

Fax: (787) 782-6540

Not available

Rhode Island- Opens in a new window

Phone: (401) 222-5960; (401) 222-5200

Fax: (401) 222-5901

File a complaint with Rhode Island- Opens in a new window

South Carolina- Opens in a new window

Phone: (803) 898-3432; (803) 545-4370

Fax: (803) 545-4212

File a complaint with South Carolina- Opens in a new window

South Dakota- Opens in a new window

Phone: (605) 367-7499 or (605) 367-4640

Fax: (605) 773-6667

File a complaint with South Dakota- Opens in a new window

Tennessee- Opens in a new window

Phone: (877) 287-0010

Fax: (615) 253-4356

File a complaint with Tennessee- Opens in a new window

Texas- Opens in a new window

Phone: (800) 458-9858 option 2

Fax: (512) 438-2724

File a complaint with Texas- Opens in a new window

Utah- Opens in a new window

Phone: : 801-538-4242

File a complaint with Utah- Opens in a new window

Vermont- Opens in a new window

Phone: (800) 464-4343; (888) 700-5330 – # for complaints

Fax: (802) 241-0383

File a complaint with Vermont- Opens in a new window

Virgin Islands- Opens in a new window

St Croix – Phone: (340) 718-1311; Fax: (340) 718-1503
St Thomas – Phone: (340) 774-9000; Fax: (340) 776-1506
St John – Phone: (340) 776-6400; Fax: (340) 776-1506

Not available

Virginia- Opens in a new window

Phone: (800) 955-1819

Fax: (804) 527-4503

File a complaint with Virginia- Opens in a new window

Washington- Opens in a new window

Phone: (800) 737-0617

(800)-562-6078 – for complaints

Fax: (360) 725-2644

File a complaint with Washington- Opens in a new window

Washington D.C.- Opens in a new window

Phone: (202) 442-5833

Fax: (202) 727-8471

File a complaint with Washington D.C.- Opens in a new window

West Virginia- Opens in a new window

Phone: (304) 558-0050

Fax: (304) 558-2515

File a complaint with West Virginia- Opens in a new window

Wisconsin- Opens in a new window

Phone: (800) 642-6552

Fax: (608) 267-0352

File a complaint with Wisconsin- Opens in a new window

Wyoming- Opens in a new window

Phone: (307) 777-7123 or (866) 571-0944

Fax: (307) 777-7127

File a complaint with Wyoming


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